• Allocate daily work and any special assignment to the staff.
• Attend daily briefings and take note of VIP arrivals and the special attention items for the guests.
• To conduct briefings with the room attendants and ensure they execute the special requests.
• To check vacant, clean rooms on the report and report any discrepancies both to housekeeping for assignment and to the hotel duty manager for investigation.
• To check regularly the progress of each assignment and to assist when necessary to ensure rooms are ready prior to the arrival of the guest.
• To ensure that own work and the work of the room attendants supervised, are completed at the end of the shift.
• To organize and assign daily crash programs to ensure the periodic work is carried out to maintain the hotel standard of cleanliness.
• To check the cleanliness and maintenance of the following:

i. Vacant rooms according to reception's report and to check/report of the variance.

ii. Occupied and c/o rooms are cleaned on time and within standard required.

iii. All suites and VIP rooms on floor assignment.

iv. All corridors, stores, pantries, exit doors and cleaning equipment, trolley and etc.

• To ensure that all out-of-order rooms are released as soon as it is ready to Front Office.
• To report all maintenance defects hotel procedures and follow through to rectification.
• To ensure sufficient linen and guest supplies for room attendant use on his/her assigned floors.